What would you like to update?
Use the sections below to update your personal details, your nominations, or to tell us about a change in your circumstances.
Death Grant
Ensure your death grant nomination is up to date so that we can take your wishes into account.
Address or Contact Details
Keep your address, email address and telephone number up to date to ensure that we can contact you.
Name or Partnership Status
If your name or marital status has changed, you will need to complete a form and provide the relevant evidence.
Cohabiting Partner
If you start living with a partner, let us know so that we can assess whether they may be eligible to receive survivor benefits.
Need someone to act on your behalf?
If you are unable to manage your own affairs, an attorney or deputy may be able to act on your behalf in relation to your pension.
This may include:
- Updating your personal or contact details.
- Contacting us about your pension.
- Receiving information about your pension benefits.
- Managing financial and pension matters on your behalf.
We can accept the following legal documents:
- Lasting Power of Attorney (LPA)
- Enduring Power of Attorney (EPA)
- Deputyship Order issued by the Court of Protection
Important: We cannot discuss a member's pension details with another individual until we have received and verified the relevant legal authority.
Do I need to provide documents?
If you are acting on behalf of a member, please contact us to arrange submission of the relevant documents.