From time to time, we need to check that you are still alive and well and getting the pension to which you are entitled. We do this by asking most of our pensioner members to sign a form called a life certificate.
If you receive one in the mail, it's completely normal and nothing to worry about. But you'll need to fill it out and send it back to us as soon as you can. We must send life certificates because of our 'duty of care' to protect members' finances and protect against fraud.
As well as checking that you are alive and well, and still getting the correct amount of pension, the life certificate form also gives you the opportunity to tell us about other things that may affect the pension you get, for example:
- if you are getting another job, or
- If you are getting a dependant's pension but have remarried, formed a civil partnership, or started living with someone such as your husband, wife or civil partner.
We also need to know
- you become too ill to understand or handle your own affairs, or
- You moved house and didn't tell us.